Return to Help Index| Additional Support | |
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| What are your hours? | |
| LensGiant is open Monday-Friday 9am-5pm EST Please read below for information on cut-off times for ordering. Ordering hours information: Orders shipping out same day need to be placed no later than 2pm EST (M-F) Orders being picked up at the UPS Store need to be placed by 1pm the day BEFORE you would like to pick up. Orders placed after 1pm or same day, will be available after 3:30pm (M-F) **Jan 2022** The UPS Store is open M-F 10am -5pm. They are CLOSED Saturday and Sunday. If you need an order for the weekend, you will need to place it by 1pm on Friday to be picked up that day. |
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| How do I contact you? | |
| We are happy to assist you by phone or via email during our regular business hours. If we are closed please leave a message and we will call you back the following day. LensGiant is open Monday-Friday from 9am-5pm and Saturdays from 11am-2pm, EST *Holiday weeks or weekends may have modified hours, please call if you have any questions* LensGiant LLC 143 Cadycentre Northville, MI 48167 Ph: 248-974-4108 Email: [email protected] |
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| I have a problem with the equipment | |
If you feel that the equipment is not working properly, a lens is not compatible with your camera, or you received the wrong product, please call us at 248 974 4108. If it is after our business hours please leave a message and we will call you back when we open. Additionally you can send an email to [email protected]
Include your name, order number, phone number, and a brief description of the problem. |
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